Dear Valued Customer,
Considering that we would never ask any of our employees to put themselves or their families in harms way, there is a distinct possibility that some of our employees may be leaving the state or staying with families. We ask that everyone please remain patient with us as we attempt to service the needs of our customers on a triage basis, ensuring that those issues that have the most impact are handled as a priority. You may assist us in this manner by mentioning in your service request the level of severity of your issue. We also request that you bear in mind, with regards to any services that require an onsite technician, that we will dispatch those resources as they are available and it is safe for them to reach your home or place of business.
While we pride ourselves on delivering best-in-class customer support, the safety of our employees is paramount. We appreciate your patience and understanding during this time.
Please stay safe during the storm.
The Cornerstone Pros family